The trainees looked around at each other in disbelief. How could Adrienne be leaving just as they were learning what to do? After four days of training the only tutor they could trust to know the job was transferring to another department. The other trainers, Marilyn, Jo and Terence, either didn’t know or couldn’t care.

On the back row of desks Matt turned to Krystal sitting next to him and groaned.

'She's the only one that teaches us anything,' he said, 'what are w...